Privacy Policy

Shopinktoner ("we," "us," or "our") operates this online store and website, including all related information, content, tools, features, products, and services (collectively, the “Services”). Our Services are powered by Shopify, which enables us to securely provide these offerings to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, browse, or make a purchase from our website or otherwise interact with us. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

If any part of this Privacy Policy conflicts with our Terms of Service, this Privacy Policy will govern in matters related to the collection, use, and disclosure of personal information.

1. Personal Information We Collect

When we say “personal information,” we mean any data that identifies or could reasonably be linked to you. We may collect or process the following types of personal information:

• Contact Information: Your name, email address, billing address, shipping address, and phone number.

• Payment Information: Credit or debit card details, payment confirmations, and transaction data.

• Account Details: Username, password, preferences, and account settings.

• Transaction History: Items viewed, added to cart, purchased, returned, or exchanged.

• Communications: Information shared with our customer support team or in other communications.

• Device Information: Your IP address, browser type, and device identifiers.

• Usage Information: How you interact with our website, including navigation and activity patterns.

2. How We Collect Personal Information

We collect personal information from the following sources:

• Directly from you: When you visit our site, create an account, or make a purchase.

• Automatically: Through cookies, web beacons, and analytics tools when you use our website.

• From service providers: Such as payment processors, shipping companies, and marketing tools.

• From partners or third parties: When permitted by law or with your consent.

3. How We Use Personal Information

We use personal information for the following purposes:

• To Provide and Improve Our Services: Process orders, payments, returns, and customer support requests.

• To Personalize Your Experience: Recommend products, remember your preferences, and tailor content.

• For Marketing and Advertising: Send promotions, newsletters, and product updates (you may opt out anytime).

• For Security and Fraud Prevention: Protect your account and detect or prevent unauthorized activities.

• To Communicate With You: Provide order updates, respond to inquiries, and manage your account.

• To Comply With Legal Obligations: Respond to legal requests and enforce our policies.

4. How We Share Personal Information

We may share your personal information in limited ways to support our business operations:

• With Shopify: Our e-commerce platform provider, which processes data to operate our online store.

• With Service Providers: For payment processing, order fulfillment, shipping, analytics, and marketing.

• With Business Partners: For advertising and promotional activities, in accordance with applicable laws.

• For Legal or Safety Reasons: To comply with laws, regulations, or protect against fraud or abuse.

• During Business Transfers: Such as mergers, acquisitions, or other corporate transactions.

Important:
➡️ SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Your phone number is used solely for order updates, customer service, and transactional messages.

5. Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes information to help us run our store securely and efficiently.

Shopify may process your information for analytics and service improvements. To learn more about how Shopify uses your personal information, please review the Shopify Privacy Policy or manage your privacy rights via the Shopify Privacy Portal.

6. Third-Party Links

Our website may contain links to third-party websites or social platforms. We are not responsible for the privacy or security of these websites. We recommend reviewing their privacy policies before sharing any information.

7. Children’s Data

Our Services are not directed toward children, and we do not knowingly collect personal data from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us to request its deletion.

8. Data Security and Retention

While we take reasonable steps to protect your data, no system is completely secure. We retain personal information only as long as necessary to fulfill our business purposes, comply with legal obligations, and resolve disputes.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request deletion or correction of your data.

• Request a copy of your information (data portability).

• Opt out of data sharing or targeted advertising.

To exercise these rights or update your communication preferences, contact us using the details below or visit Shopify Privacy Portal.

You can also unsubscribe from marketing emails at any time using the “unsubscribe” link included in our emails.

10. International Data Transfers

Your data may be processed outside your country, including in the United States or Canada. When we transfer data internationally, we use approved legal mechanisms such as Standard Contractual Clauses to ensure appropriate protection.

11. Updates to This Policy

We may update this Privacy Policy occasionally to reflect operational or legal changes. The latest version will always be posted on this page with an updated “Effective Date.”

12. Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact us at:

Email: sales@shopinktoner.com
Address: 9225 Leslie Street, 2nd Floor, Richmond Hill, ON, L4B 3H6, Canada